Privacy Policy

Our customers' privacy is one of Hotel Maré's essential commitments.

The Customer must read this policy before sending us their personal data, i.e., all information collected and recorded that personally identifies them (e.g., name, address, contacts, etc.).

The Customer must ensure that children under 18 years of age do not provide us with any personal data without their authorization.

Within the scope of this policy, Hotel Maré commits to:

• Explain the purpose of collecting and processing personal data
• Use personal data solely for the purposes mentioned in this policy
• Collect only the necessary personal data, taking measures to keep it updated
• Retain personal data for the time necessary for its processing, in accordance with local legislation
• Provide means for Clients to access, modify, correct or delete their personal data
• Maintain the confidentiality and security of the personal data provided, except if required by judicial order

Hotel Maré's Privacy Policy applies in the following cases:

• Website www.hotelmare.pt

The entity responsible for processing personal data is Hotel Maré.

Hotel Maré has designated a data protection officer who can be directly contacted by letter sent to Hotel Maré - Administration, Rua Mouzinho de Albuquerque, n.º 10, 2450-255 Nazaré or by email at miguel.sousinha@hotelmare.pt.

As a Customer of Hotel Maré, your personal data and/or personal data of your family members may be requested for various purposes, namely:

Collection Circumstances:

Personal data may be collected in various circumstances, including (but not limited to) the following:

• Participation in marketing programs (newsletter subscription, loyalty program registration, survey contributions, contests)
• Hotel activities (room reservation, check-in and check-out, complaints, requests)
• Provision of information by tour operators, travel agencies or online reservation systems
• Internet activities (connection to hotelmare.pt website, filling out forms for online data collection)
• Job or internship application

Personal Data is collected for the following objectives:

• Management of customer reservations and stays
• Improvement of services that we provide at our hotel, in order to understand your needs and exceed your expectations
• Personalization of our services
• Sending newsletters, promotions and marketing materials. The Customer can cancel their subscription to our newsletter service by email by clicking on the link in one of the newsletters sent by email

Hotel Maré may need to share customers' personal data with:

• Hotel staff: namely for providing requested services and/or for managing customer databases
• Local authorities: if required by local legislation or as part of internal investigations within Hotel Maré, in accordance with applicable legal requirements

Hotel Maré also reserves the right to transmit any personal data in case of sale or transfer of part or all of its company or respective assets.

In any case where personal data is transmitted to third parties, we will strictly comply with applicable legal obligations and make our best efforts to ensure that they use the collected personal data appropriately in accordance with this Privacy Policy.

The Customer can access, correct, supplement, update or delete their personal data by contacting Hotel Maré via email: geral@hotelmare.pt. The request will be processed as quickly as possible.

Hotel Maré may request a copy of a valid identification document to safeguard customer privacy and identification before proceeding with any changes.

Hotel Maré adopts necessary technical and organizational measures, in accordance with legal requirements, with the objective of protecting the Customer's personal data, ensuring its confidentiality in accordance with the principles described in this policy.

Whenever credit card information is requested, this communication is made through a secure SSL (Secured Sockets Layer) line when using browsers that allow SSL, such as Microsoft Internet Explorer or Google Chrome.

We may change this privacy policy periodically, so we advise regular consultation of it.

This privacy policy was updated on: 04/01/2016.

The Customer can obtain complete and updated information about Hotel Maré's privacy policy and personal data processing, available at www.hotelmare.pt or via email: geral@hotelmare.pt, namely regarding the category of data processed, the purposes and legitimacy for processing, retention periods and the exercise of rights.

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This information aims to clarify any doubts that users may have about the use of cookies on the hotelmare.pt website.